Slotozen Privacy Policy

At Slotozen, we are committed to safeguarding your personal information and ensuring your privacy is protected at all times. This Privacy Policy explains how we collect, use, store, and share your data when you visit or register at slotozen.com. By using our platform, you agree to the practices described in this document. We encourage you to read it carefully so you fully understand your rights and how we handle your information at Slotozen Casino.

1. Who We Are

We operate Slotozen as a licensed online casino under a Curaçao gaming licence, established in 2022. Our platform serves players across Australia, Canada, New Zealand, Norway, Germany, Austria, Denmark, Switzerland, Ireland, Italy, and Slovenia, among other approved jurisdictions. At Slotozen Casino, we act as the data controller responsible for all personal information collected through our website and services. If you have any privacy-related questions, you can reach us at [email protected].

2. Information We Collect

When you register, log in, or interact with our services — including when you access your Slotozen login or complete the Slotozen casino login Australia process — we may collect the following categories of personal data:

Full name, date of birth, and gender
Email address, phone number, and residential address
Username, password, and account preferences
Payment details, including deposit and withdrawal method information
Identity verification documents (for KYC compliance)
Device information, IP address, browser type, and operating system
Gaming history, session data, and betting activity
Communications you send us via live chat or email

We at Slotozen Casino collect this information to provide you with a safe, fair, and personalised gaming experience. We do not collect more data than is necessary for our operational and legal obligations.

3. How We Use Your Information

At Slotozen, we use the personal data we collect for the following purposes:

To create and manage your account, including verifying your identity
To process deposits and withdrawals using your preferred payment methods
To send you information about your Slotozen bonus code, Slotozen promo codes, Slotozen free spins offers, and other promotions you have opted into
To comply with anti-money laundering (AML) and responsible gambling regulations
To detect and prevent fraud, abuse, or unauthorised access
To improve our platform, services, and user experience
To respond to your support requests via email or live chat
To enforce our Terms and Conditions and other applicable policies

Our Slotozen online casino platform may also use aggregated, anonymised data for analytical and statistical purposes. This data cannot be used to identify you personally.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies on the Slotozen website to enhance your browsing experience, remember your preferences, and analyse site traffic. These technologies allow us to understand how players interact with our platform — including how users access the Slotozen app or visit us via mobile devices.

4.1 Types of Cookies We Use

Essential cookies: Required for the basic functionality of our site, such as maintaining your session after you complete Slotozen login.
Analytics cookies: Help us understand site usage so we can improve your experience.
Marketing cookies: Used to deliver relevant promotional content, such as information about a Slotozen no deposit bonus or Slotozen free chip offers.
Preference cookies: Store your language and display settings for future visits.

You can manage your cookie preferences at any time through your browser settings. Please note that disabling certain cookies may affect the performance of our website.

5. Sharing Your Information

We at Slotozen Casino do not sell your personal data to third parties. However, we may share your information in the following circumstances:

Service providers: We work with trusted third-party companies that assist us with payment processing, KYC verification, customer support, and fraud prevention. These partners are contractually obligated to protect your data.
Regulatory authorities: We may be required to disclose your information to government bodies, law enforcement agencies, or licensing authorities as part of our legal obligations under our Curaçao licence.
Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity under the same privacy protections.
With your consent: We may share your data with other parties when you have provided explicit permission to do so.

6. Data Retention

We retain your personal data for as long as your account remains active and for a period thereafter as required by law or for legitimate business purposes. At Slotozen, we are required to keep certain records — such as transaction histories and identity verification documents — for a minimum period in accordance with applicable financial regulations. Once this retention period expires, we securely delete or anonymise your data.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data held by our Slotozen Casino platform:

Right of access: You may request a copy of the personal data we hold about you.
Right to rectification: You can ask us to correct inaccurate or incomplete information.
Right to erasure: You may request the deletion of your data, subject to our legal obligations.
Right to restrict processing: You can ask us to limit how we use your data in certain circumstances.
Right to data portability: You may request a structured, machine-readable copy of your data.
Right to object: You can object to our processing of your data for direct marketing purposes at any time.

To exercise any of these rights, please contact our team at [email protected]. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

8. Security Measures

We take the security of your personal data seriously. Our Slotozen Casino infrastructure employs industry-standard security measures, including SSL encryption, secure servers, and strict access controls to protect your information from unauthorised access, loss, or disclosure. Despite our best efforts, no online transmission is entirely risk-free, and we encourage you to use a strong, unique password for your Slotozen login account.

9. Restricted Countries and Eligibility

Our services are not available in certain jurisdictions, and we do not knowingly collect personal data from individuals located in restricted countries, including the United States, United Kingdom, Spain, France, and many others listed in our Terms and Conditions. If you attempt to access Slotozen from a restricted country, we reserve the right to close your account and return any remaining eligible balance in accordance with our policies.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those external sites, and we encourage you to review their privacy policies independently before providing any personal information.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. When we do, we will revise the document and notify registered users where required. We encourage you to review this page periodically to stay informed about how we protect your data. Continued use of our Slotozen platform following any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how we handle your personal data, please do not hesitate to get in touch with our team. At Slotozen, we are available 24/7 via live chat on our website or by email at [email protected]. We are here to help and will do our best to resolve any privacy-related queries promptly and transparently.

Content updated: July 28, 2026